Description: File > Open > a pdf file Steps to Reproduce: 1.File > Open > a pdf file Actual Results: Error message box : Component cannot be loaded, possibly broken or incomplete installation. Full error message: loading component library <file:///opt/libreoffice7.2/program/../program/libsdlo.so> failed /home/buildslave/source/libo-core/cppuhelper/source/shlib.cxx:299. Expected Results: GUI must appear pdf file Reproducible: Always User Profile Reset: Yes Additional Info: Version: 7.2.4.1 / LibreOffice Community Build ID: 27d75539669ac387bb498e35313b970b7fe9c4f9 CPU threads: 4; OS: Linux 5.15; UI render: default; VCL: kf5 (cairo+xcb) Locale: fr-FR (en_US.UTF-8); UI: en-US Calc: threaded
Created attachment 190613 [details] Error when opening a pdf file
Thank you for reporting the bug. Please attach a sample document, as this makes it easier for us to verify the bug. I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the requested document is provided. (Please note that the attachment will be public, remove any sensitive information before attaching it. See https://wiki.documentfoundation.org/QA/FAQ#How_can_I_eliminate_confidential_data_from_a_sample_document.3F for help on how to do so.)
Created attachment 190614 [details] Pdf file sample
Problem persist with latest version of libreoffice Version: 7.6.2.1 (X86_64) / LibreOffice Community Build ID: 56f7684011345957bbf33a7ee678afaf4d2ba333 CPU threads: 4; OS: Linux 5.15; UI render: default; VCL: kf5 (cairo+xcb) Locale: fr-FR (en_US.UTF-8); UI: en-US Calc: threaded
Opens fine for me with: Version: 7.6.1.2 (X86_64) / LibreOffice Community Build ID: f5defcebd022c5bc36bbb79be232cb6926d8f674 CPU threads: 16; OS: Windows 10.0 Build 22621; UI render: Skia/Raster; VCL: win Locale: es-ES (es_ES); UI: en-US Calc: CL threaded
Dear intmail01, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping