Description: LibreOffice Writer freezes/crashes when trying to copy certain part of a text. Waiting couple minutes doesn't help. LibreOffice task needs to be ended via Task Manager. Steps to Reproduce: 1. Open the file in Writer. 2. Select text from "Position" to "English". I've attached a test file. 3. Hit Ctrl+C or right mouse click and Copy 4. Writer freezes/crashes and waiting couple minutes doesn't help. 5. Computer resource usage does not spike. 6. Right click mouse click on Writer from Taskbar and select Close Window doesn't do anything. 7. End LibreOffice task via Task Manager. Actual Results: LibreOffice Writer freezes/crashes. Expected Results: Copy the text to clipboard, so it can be pasted into a different program. Reproducible: Always User Profile Reset: Yes Additional Info: Version: 24.2.2.2 (X86_64) / LibreOffice Community Build ID: d56cc158d8a96260b836f100ef4b4ef25d6f1a01 CPU threads: 16; OS: Windows 10.0 Build 22631; UI render: Skia/Raster; VCL: win Locale: en-US (en_FI); UI: en-GB Calc: threaded Windows 11, Version 23H2 (OS Build 22631.3593) The issue can be reproduced in Safe Mode. CPU usage of LibreOffice stays around 10% and only 10-20% of overall CPU is used. Memory usage stays around 190 MB and overall memory usage in 81%. File has been saved in "Use Word 2007 Format". The file has been previously spell checked with English (United States) (en-US). Spell check has been changed into German (Austria).
Created attachment 194158 [details] A test text file which causes a freeze/crash.
Hi, I was playing around with your sample document, and there were no issues while performing a copy operation. Copying doesn't normally raise a problem in Writer for me either, can you try it on other devices? It could potentially be an issue with your current device. Version: 24.8.0.0.alpha0+ (X86_64) / LibreOffice Community Build ID: e939685f9c6918830bd3097062790bfccbce937e CPU threads: 8; OS: Windows 10.0 Build 22631; UI render: Skia/Raster; VCL: win Locale: en-US (en_US); UI: en-US Calc: threaded
I can not reproduce with Version: 24.2.3.2 (X86_64) / LibreOffice Community Build ID: 433d9c2ded56988e8a90e6b2e771ee4e6a5ab2ba CPU threads: 16; OS: Windows 10.0 Build 22631; UI render: default; VCL: win Locale: es-ES (es_ES); UI: en-US Calc: CL threaded Maybe some clipboard manager installed, if not try to disable clipboard history (Settings->System->Clipboard).
Not reproduced in: Version: 24.2.2.2 (X86_64) / LibreOffice Community Build ID: d56cc158d8a96260b836f100ef4b4ef25d6f1a01 CPU threads: 4; OS: Windows 10.0 Build 22631; UI render: Skia/Raster; VCL: win Locale: en-US (en_US); UI: en-US Calc: threaded (In reply to m_a_riosv from comment #3) > Maybe some clipboard manager installed, if not try to disable clipboard > history (Settings->System->Clipboard). Juho, please let us know if you have some special configuration or use a clipboard manager. When you get a crash, do you get a dialog that allows sending a crash report? If so, please do share the link to one. Also, please update to 24.2.3 and test again. We have the similar bug 160751, which a contributor can't reproduce anymore in 24.2.3.
TL;DR: The issue could be reproduced with another laptop, but version 24.2.3.2 seems to have a fix. I could reproduce the issue with another laptop. 1st laptop: System Model: ASUS EXPERTBOOK B5402FBA_B5402FBA From clipboard settings: Microsoft account synching disabled, clipboard history off 2nd laptop: System Model: HP ZBook Firefly 15.6 inch G8 Mobile Workstation PC From clipboard settings: Microsoft account synching enabled, clipboard history on 2nd laptop worked with version 24.2.1.2 of LibreOffice. Version: 24.2.1.2 (X86_64) / LibreOffice Community Build ID: db4def46b0453cc22e2d0305797cf981b68ef5ac CPU threads: 8; OS: Windows 10.0 Build 22631; UI render: Skia/Raster; VCL: win Locale: fi-FI (fi_FI); UI: en-GB Calc: threaded After I updated the 2nd laptop to version 24.2.2.2 the issue appeared. Version: 24.2.2.2 (X86_64) / LibreOffice Community Build ID: d56cc158d8a96260b836f100ef4b4ef25d6f1a01 CPU threads: 8; OS: Windows 10.0 Build 22631; UI render: Skia/Raster; VCL: win Locale: fi-FI (fi_FI); UI: en-GB Calc: threaded I updated the 1st laptop to version 24.2.3.2 and the issue seems to be gone. I didn't update the software before submitting the bug report because the Check for Updates button didn't find version 24.2.3.2. Sorry, for some reason, I didn't see the issue https://bugs.documentfoundation.org/show_bug.cgi?id=160751 when I was searching for old issues. Version: 24.2.3.2 (X86_64) / LibreOffice Community Build ID: 433d9c2ded56988e8a90e6b2e771ee4e6a5ab2ba CPU threads: 16; OS: Windows 10.0 Build 22631; UI render: Skia/Raster; VCL: win Locale: en-US (en_FI); UI: en-GB Calc: threaded
(In reply to Juho Itä from comment #5) > TL;DR: The issue could be reproduced with another laptop, but version > 24.2.3.2 seems to have a fix. Thank you for all that information, that's all very useful! I think we can aggregate with other reports about 24.2.2 crashing when copying + resolved in 24.2.3. *** This bug has been marked as a duplicate of bug 160751 ***