Bug 157653

Summary: (Not Responding) Message appears constantly when using Spreadsheet
Product: LibreOffice Reporter: Deanna <dmariaperez6219>
Component: LibreOfficeAssignee: Not Assigned <libreoffice-bugs>
Status: RESOLVED INSUFFICIENTDATA    
Severity: normal CC: miguelangelrv
Priority: medium    
Version: 7.5.6.2 release   
Hardware: x86-64 (AMD64)   
OS: All   
Whiteboard:
Crash report or crash signature: Regression By:

Description Deanna 2023-10-07 18:32:28 UTC 
Description:
When I am using Spreadsheet, a "Not Responding" (NR) notice appears at the top of the screen where document name is shown every time I attempt a new task. For example, after I click to highlight a new row or new column; and, after I tab from one cell to the next; and, after I click on PGUP; and, when I start typing new text, etc., the program stops functioning for several seconds, that is, the program freezes. Afterwards, the NR message pops up. The program has never crashed on me while this happens. Spreadsheet eventually un-freezes and NR disappears. After the NR message disappears, the program completes whatever task I attempted. It takes several seconds for the entire process to complete; I haven't counted but I believe about 5 seconds from when program freezes to when program does whatever I typed on keyboard. 

Steps to Reproduce:
1. In Spreadsheet, tap any key (e.g., highlight row) or attempt any function (e.g., CTRL + x) on keyboard
2. program freezes
3. Not Responding appears at top of screen
4. after several seconds, Not Responding disappears
5. Spreadsheet completes task

Actual Results:
N/A unless you mean step 5 above

Expected Results:
Software should not freeze


Reproducible: Always


User Profile Reset: Yes

Additional Info:
Version: 7.5.6.2 (X86_64) / LibreOffice Community
Build ID: f654817fb68d6d4600d7d2f6b647e47729f55f15
CPU threads: 4; OS: Windows 6.1 Service Pack 1 Build 7601; UI render: Skia/Raster; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: threaded
Comment 1 m_a_riosv 2023-10-08 00:06:19 UTC 
Please try repairing the program in Add or Remove programs in Windows.
Comment 2 Deanna 2023-10-28 16:04:55 UTC 
I removed and added Libre Office per recommendation but am still receiving Not Responding notification when open document, whether by clicking on document from USB drive, c drive, or through Open function directly in program.
Comment 3 m_a_riosv 2023-10-28 16:08:18 UTC 
Please test in safe mode, Menu/Help/Restart in Safe Mode
Comment 4 QA Administrators 2024-04-26 03:18:11 UTC Comment hidden (obsolete)
Comment 5 QA Administrators 2024-05-27 03:14:40 UTC 
Dear Deanna,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp