******************************************************************************* * * * Exception Analysis * * * ******************************************************************************* *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files (x86)\LibreOfficeDev 6\program\mergedlo.dll - *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files (x86)\LibreOfficeDev 6\program\vclplug_winlo.dll - *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files (x86)\LibreOfficeDev 6\program\soffice.bin - *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files (x86)\LibreOfficeDev 6\program\sal3.dll - *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files (x86)\LibreOfficeDev 6\program\salhelper3MSC.dll - *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files (x86)\LibreOfficeDev 6\program\sysdtrans.dll - GetUrlPageData2 (WinHttp) failed: 12002. DUMP_CLASS: 2 DUMP_QUALIFIER: 0 FAULTING_IP: swlo!SwFrame::GetPhyPageNum+2 6a5ca042 83785802 cmp dword ptr [eax+58h],2 EXCEPTION_RECORD: (.exr -1) ExceptionAddress: 6a5ca042 (swlo!SwFrame::GetPhyPageNum+0x00000002) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 00000000 Parameter[1]: 00000058 Attempt to read from address 00000058 FAULTING_THREAD: 000004c8 DEFAULT_BUCKET_ID: NULL_CLASS_PTR_READ PROCESS_NAME: soffice.bin ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s. EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s. EXCEPTION_CODE_STR: c0000005 EXCEPTION_PARAMETER1: 00000000 EXCEPTION_PARAMETER2: 00000058 FOLLOWUP_IP: swlo!SwFrame::GetPhyPageNum+2 6a5ca042 83785802 cmp dword ptr [eax+58h],2 READ_ADDRESS: 00000058 BUGCHECK_STR: NULL_CLASS_PTR_READ WATSON_BKT_PROCSTAMP: 5c9589b2 WATSON_BKT_PROCVER: 6.3.0.0 PROCESS_VER_PRODUCT: LibreOffice WATSON_BKT_MODULE: swlo.dll WATSON_BKT_MODSTAMP: 5c958a0b WATSON_BKT_MODOFFSET: 3ba042 WATSON_BKT_MODVER: 6.3.0.0 MODULE_VER_PRODUCT: LibreOffice BUILD_VERSION_STRING: 10.0.17134.648 (WinBuild.160101.0800) MODLIST_WITH_TSCHKSUM_HASH: 272f694214e008e1161fb470047ef06780150834 MODLIST_SHA1_HASH: 3db668808d217e16593d7e0c532ad5a6de89cfa4 NTGLOBALFLAG: 0 APPLICATION_VERIFIER_FLAGS: 0 PRODUCT_TYPE: 1 SUITE_MASK: 272 ANALYSIS_SESSION_HOST: DESKTOP-DDSIBJ2 ANALYSIS_SESSION_TIME: 03-23-2019 21:36:34.0063 ANALYSIS_VERSION: 10.0.14321.1024 x86fre THREAD_ATTRIBUTES: OS_LOCALE: FIN PROBLEM_CLASSES: NULL_CLASS_PTR_READ Tid [0x4c8] Frame [0x00]: swlo!SwFrame::GetPhyPageNum LAST_CONTROL_TRANSFER: from 6a66fe41 to 6a5ca042 STACK_TEXT: WARNING: Stack unwind information not available. Following frames may be wrong. 0183d238 6a66fe41 11c29790 354bcdcb 125178a8 swlo!SwFrame::GetPhyPageNum+0x2 0183d840 6a619441 354bcbf7 6af8a170 120412d8 swlo!SwTextFrame::CalcPrepFootnoteAdjust+0x41 0183de7c 6a619bee 354bf65b 120412d8 6af8a170 swlo!SwTextFrame::CalcPreps+0x311 0183e3d0 6a54f4e2 10b32010 00000000 354bf09f swlo!SwTextFrame::Format+0x35e 0183e514 6a5517ae 10b32010 354bf0db 120412d8 swlo!SwViewOption::IsWhitespaceHidden+0x932 0183e550 6a5be2cb 10b32010 00000000 00002e01 swlo!SwFrame::PrepareMake+0x22e 0183e584 6a5c5a0d 11e2bc40 11cf6118 00002eba swlo!SwFrame::UnionFrame+0x1c1b 0183e5c4 6a5c153f 11e2bc40 00002eba 354bf35f swlo!SwFrame::IsLeaveUpperAllowed+0x587d 0183e6d4 6a5517ae 10b32010 354bf29b 11cf6118 swlo!SwFrame::IsLeaveUpperAllowed+0x13af 0183e710 6a57a0a0 10b32010 11cf5fe8 11cf6118 swlo!SwFrame::PrepareMake+0x22e 0183e770 6a579db5 0000053d 11cf5f00 354bfdbf swlo!SwViewShell::EnableSmooth+0x1190 0183e834 6a579dd8 10b32010 11cf5f00 00e25100 swlo!SwViewShell::EnableSmooth+0xea5 0183e8fc 6a579dd8 10b32010 11e25100 00c2a301 swlo!SwViewShell::EnableSmooth+0xec8 0183e9c4 6a57a9f2 10b32010 11c2a301 00000001 swlo!SwViewShell::EnableSmooth+0xec8 0183ea08 6a578692 10b32010 11af3530 00000000 swlo!SwViewOption::GetGapBetweenPages+0x5a2 0183ea20 6a87bded 10b32010 354bfe2f 00000005 swlo!SwLayoutFrame::MoveLowerFootnotes+0x4422 0183eba4 6a2b9c83 00000000 354bf99b 11af3530 swlo!SwViewShell::ImplEndAction+0x16d 0183ec10 6a4dc4cd 00000000 00000000 12924b78 swlo!SwCursorShell::EndAction+0xd3 0183eca0 6a9a502c 00000000 354bf97b ffffffff swlo!SwEditShell::EndAllAction+0x3d 0183ecf0 6a9a8080 00000001 0183ed3c 6f826353 swlo!SwDocShell::getIDocumentDeviceAccess+0xfec 0183ecfc 6f826353 0183ed44 fce370a3 15059d38 swlo!SwDocShell::UpdateStyle+0x490 0183ed3c 6eac4229 00000001 1229ddb0 12869948 mergedlo!Dialog::EndDialog+0x1f3 0183ed54 6fb97129 14ef2a78 1229de30 0183ee2c mergedlo!SfxTabDialogController::LinkStubOkHdl+0x29 0183ed68 6f8dce76 1229ddb0 12869948 6f8ec056 mergedlo!SalSystem::IsUnifiedDisplay+0x3f9 0183ed98 6f8d4657 00000002 0183edac fce3707b mergedlo!RadioButton::Tracking+0x436 0183ede4 6f8dc982 12869948 00000026 00000000 mergedlo!Button::Click+0x47 0183ee14 6f8b165b 0183ee2c 71163900 00000002 mergedlo!PushButton::Tracking+0xc2 0183ee58 6f8c833f 00000000 fce37283 00000001 mergedlo!vcl::Window::EndTracking+0x11b 0183ef1c 6f8c8e9e 0183ef78 00000002 00000000 mergedlo!ImplCallPreNotify+0x236f 0183ef6c 6f8c9bda 15131ee0 15131ee0 fce36d93 mergedlo!ImplCallPreNotify+0x2ece 0183f00c 6fc98505 15131ee0 00000004 0183f080 mergedlo!FloatingWindow::ImplSetMouseDown+0x24a 0183f020 6d30187e 00000004 0183f080 52535567 mergedlo!SalFrame::CallCallback+0x15 0183f0a8 6d3062a5 000404a8 00000202 00000000 vclplug_winlo!create_SalInstance+0x380ae 0183f1b0 6d306add 000404a8 00000202 00000000 vclplug_winlo!create_SalInstance+0x3cad5 0183f1fc 76edbf1b 000404a8 00000202 00000000 vclplug_winlo!create_SalInstance+0x3d30d 0183f228 76ed83ea 6d306a80 000404a8 00000202 USER32!_InternalCallWinProc+0x2b 0183f310 76ed7c9e 6d306a80 00000000 00000202 USER32!UserCallWinProcCheckWow+0x3aa 0183f38c 76ed7a80 fce36e3f 0183f3b0 6d2c69b1 USER32!DispatchMessageWorker+0x20e 0183f398 6d2c69b1 0183f3c8 71160001 76eda780 USER32!DispatchMessageW+0x10 0183f3b0 6d2c6b44 0183f3c8 00a1bda8 00000001 vclplug_winlo!Point::toPair+0xaa01 0183f3f0 6d2c6700 00000001 00000000 525351ef vclplug_winlo!Point::toPair+0xab94 0183f420 6fbba4e8 00000001 00000000 fce369c7 vclplug_winlo!Point::toPair+0xa750 0183f458 6ec5ca5e fce36823 71163958 71132ab8 mergedlo!Application::Execute+0x158 0183f5bc 6fbc7f6f fce36877 009b3660 71132ab8 mergedlo!sfx2::SvBaseLink::setStreamToLoadFrom+0x58ee 0183f5e8 6ec7b0a4 fce36adb 7620e0b0 705debcc mergedlo!ImplSVMain+0x6f 0183f744 00de1049 7620e0b0 0183f798 00de1241 mergedlo!soffice_main+0x1b4 0183f750 00de1241 00000002 009b3660 0097c138 soffice!main+0x19 0183f798 76d28494 0058b000 76d28470 c99006b8 soffice!main+0x211 0183f7ac 775341c8 0058b000 26d21a95 00000000 KERNEL32!BaseThreadInitThunk+0x24 0183f7f4 77534198 ffffffff 7754f334 00000000 ntdll!__RtlUserThreadStart+0x2f 0183f804 00000000 00de1326 0058b000 00000000 ntdll!_RtlUserThreadStart+0x1b THREAD_SHA1_HASH_MOD_FUNC: 055fd192e9f7ff4ad49d42362d202e698a9307c2 THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 04769b61559f8002281fa81b8ccaa77336ee4975 THREAD_SHA1_HASH_MOD: 916d6fbf922c5259671fa017584eb183ca836cd3 FAULT_INSTR_CODE: 2587883 SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: swlo!SwFrame::GetPhyPageNum+2 FOLLOWUP_NAME: MachineOwner MODULE_NAME: swlo IMAGE_NAME: swlo.dll DEBUG_FLR_IMAGE_TIMESTAMP: 5c958a0b STACK_COMMAND: ~0s ; kb BUCKET_ID: NULL_CLASS_PTR_READ_swlo!SwFrame::GetPhyPageNum+2 PRIMARY_PROBLEM_CLASS: NULL_CLASS_PTR_READ_swlo!SwFrame::GetPhyPageNum+2 FAILURE_EXCEPTION_CODE: c0000005 FAILURE_IMAGE_NAME: swlo.dll BUCKET_ID_IMAGE_STR: swlo.dll FAILURE_MODULE_NAME: swlo BUCKET_ID_MODULE_STR: swlo FAILURE_FUNCTION_NAME: SwFrame::GetPhyPageNum BUCKET_ID_FUNCTION_STR: SwFrame::GetPhyPageNum BUCKET_ID_OFFSET: 2 BUCKET_ID_MODTIMEDATESTAMP: 5c958a0b BUCKET_ID_MODCHECKSUM: e888bf BUCKET_ID_MODVER_STR: 6.3.0.0 BUCKET_ID_PREFIX_STR: NULL_CLASS_PTR_READ_ FAILURE_PROBLEM_CLASS: NULL_CLASS_PTR_READ FAILURE_SYMBOL_NAME: swlo.dll!SwFrame::GetPhyPageNum FAILURE_BUCKET_ID: NULL_CLASS_PTR_READ_c0000005_swlo.dll!SwFrame::GetPhyPageNum WATSON_STAGEONE_URL: http://watson.microsoft.com/StageOne/soffice.bin/6.3.0.0/5c9589b2/swlo.dll/6.3.0.0/5c958a0b/c0000005/003ba042.htm?Retriage=1 TARGET_TIME: 2019-03-23T19:38:14.000Z OSBUILD: 17134 OSSERVICEPACK: 648 SERVICEPACK_NUMBER: 0 OS_REVISION: 0 OSPLATFORM_TYPE: x86 OSNAME: Windows 10 OSEDITION: Windows 10 WinNt SingleUserTS USER_LCID: 0 OSBUILD_TIMESTAMP: 2009-10-26 00:22:27 BUILDDATESTAMP_STR: 160101.0800 BUILDLAB_STR: WinBuild BUILDOSVER_STR: 10.0.17134.648 ANALYSIS_SESSION_ELAPSED_TIME: 1db75 ANALYSIS_SOURCE: UM FAILURE_ID_HASH_STRING: um:null_class_ptr_read_c0000005_swlo.dll!swframe::getphypagenum FAILURE_ID_HASH: {ce33f94c-e8c5-befc-38e6-f438d094ac98} Followup: MachineOwner ---------