Bug 154735

Summary:	Crashed when I try to send email with pdf (email correspondence)
Product:	LibreOffice	Reporter:	Humberto <humlofer>
Component:	Writer	Assignee:	Not Assigned <libreoffice-bugs>
Status:	RESOLVED WORKSFORME
Severity:	normal	CC:	dgp-mail, stephane.guillou
Priority:	medium
Version:	7.5.2.2 release
Hardware:	All
OS:	macOS (All)
Whiteboard:
Crash report or crash signature:		Regression By:
Bug Depends on:
Bug Blocks:	102998, 133092

Description Humberto 2023-04-09 19:46:16 UTC

Description:
When I try to send emails with pdf to some people using the "email correspondence" feature the app crash. I tried with the version 7.4.6 and 7.5.2 

Steps to Reproduce:
1. Open and prepare the document
2. Send email (menu correspondence email)
3. Send like pdf
4. Type the Subject
5. Crash

Actual Results:
Crash and re-start the app

Expected Results:
Send email with the pdf attached


Reproducible: Always


User Profile Reset: Yes

Additional Info:
Version: 7.5.2.2 (X86_64) / LibreOffice Community
Build ID: 53bb9681a964705cf672590721dbc85eb4d0c3a2
CPU threads: 6; OS: Mac OS X 13.2.1; UI render: default; VCL: osx
Locale: es-ES (es_ES.UTF-8); UI: es-ES
Calc: threaded

Comment 1 Stéphane Guillou (stragu) 2023-04-11 16:59:22 UTC

Thank you Humberto.
Could you please provide an example file for us to test? (The prepared document and an example database to link to.)

I tested with on macOS and Linux with 7.5.2.2, but no crash.

Version: 7.5.2.2 (X86_64) / LibreOffice Community
Build ID: 53bb9681a964705cf672590721dbc85eb4d0c3a2
CPU threads: 2; OS: Mac OS X 13.2.1; UI render: default; VCL: osx
Locale: en-US (en_US.UTF-8); UI: en-US
Calc: threaded

Comment 2 Humberto 2023-04-11 18:22:33 UTC

Hi, I'm changing the computer and reinstall all the software. 
Tomorrow I'll try and report the test.
Thanks

Comment 3 Dieter 2023-04-24 16:59:07 UTC

(In reply to Humberto from comment #2)
> Hi, I'm changing the computer and reinstall all the software. 
> Tomorrow I'll try and report the test.

=> NEEDINFO

Comment 4 QA Administrators 2023-10-22 03:17:52 UTC Comment hidden (obsolete)

Dear Humberto,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.
 
Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping

Comment 5 Humberto 2023-10-22 20:50:31 UTC

With the version 7.5.2.2 there are not crash. The bug is resolved.
Thanks a lot!