Summary: | LibreOffice crashes on startup in Fedora | ||
---|---|---|---|
Product: | LibreOffice | Reporter: | Piotr Dobrogost <bugs.documentfoundation.org> |
Component: | LibreOffice | Assignee: | Not Assigned <libreoffice-bugs> |
Status: | RESOLVED NOTOURBUG | ||
Severity: | major | CC: | 79045_79045, ilmari.lauhakangas, valentin |
Priority: | medium | ||
Version: | 7.3.3.2 release | ||
Hardware: | All | ||
OS: | Linux (All) | ||
See Also: | https://bugs.documentfoundation.org/show_bug.cgi?id=151163 | ||
Whiteboard: | |||
Crash report or crash signature: | Regression By: | ||
Bug Depends on: | |||
Bug Blocks: | 133092 |
Description
Piotr Dobrogost
2022-05-15 18:35:11 UTC
Could someone take a look? Any additional information needed? Please try both to start in save mode via Help menu and to rename LO user folder. Also paste Help-About and try to change Skia, if in Tools-Options-View. See #151163. I think I may have reproduced this. *** Bug 151163 has been marked as a duplicate of this bug. *** vvillenave indicated (reporter of tdf#151163) indicated he didn't reproduce this with LO 7.4.1. Piotr: would it be possible you give a try to 7.4.1? It could be either WFM (since it would work with 7.4.1) or NOTOURBUG since it seems to be Fedora specific pb (perhaps a packaging/dependency pb). Dear Piotr Dobrogost, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping (In reply to Julien Nabet from comment #5) > vvillenave indicated (reporter of tdf#151163) indicated he didn't reproduce > this with LO 7.4.1. > Piotr: would it be possible you give a try to 7.4.1? > > It could be either WFM (since it would work with 7.4.1) or NOTOURBUG since > it seems to be Fedora specific pb (perhaps a packaging/dependency pb). I've since upgraded OS to Fedora 38 thus I have LibreOffice 7.5.2.2 50(Build:2) now. Running libreoffice from the shell I get the following error in the console: ----- $ libreoffice LibreOffice 7.5 - Fatal Error: The application cannot be started. LibreOffice user installation could not be processed due to missing access rights. Please make sure that you have sufficient access rights for the following location and restart LibreOffice: /home/miner/.config/libreoffice/4 ----- cloph at #libreoffice pointed the following: "that message is generated if there's not enough diskspace or when there's no write access. https://git.libreoffice.org/core/+/master/desktop/source/app/app.cxx#866 (STR_BOOTSTRAP_ERR_NOACCESSRIGHTS)" However it's odd because I'm the owner of /home/miner and everything inside it, there is free space and access rights are normal: $ ls -ld ~/.config/libreoffice/4 drwx------. 3 miner miner 4096 kwi 3 21:44 /home/miner/.config/libreoffice/4 $ df ~ Filesystem 1K-blocks Used Available Use% Mounted on /dev/mapper/miner1_vg1-home 58249212 33688412 21569492 61% /home $ lsattr -d ~/.config/libreoffice/4 --------------e------- /home/miner/.config/libreoffice/4 $ getfacl ~/.config/libreoffice/4 getfacl: Removing leading '/' from absolute path names # file: home/miner/.config/libreoffice/4 # owner: miner # group: miner user::rwx group::--- other::--- $ ls -Z ~/.config/libreoffice/4 unconfined_u:object_r:config_home_t:s0 user $ rm -r /home/miner/.config/libreoffice && mkdir -p /home/miner/.config/libreoffice && ls -ld /home/miner/.config/libreoffice/ drwxr-xr-x. 2 miner miner 4096 kwi 7 21:30 /home/miner/.config/libreoffice/ The question is if the cause of this error and the cause of previous crashes is the same or in other words if we are dealing with the same problem and only symptoms changed (arguably for better as now we have clear error message at least)? I suspect that's the case as the system is still the same (albeit upgraded) and the error happens in the same phase (application's startup). It sounds like a problem on your system rather than LibreOffice. You could try an appimage: https://www.libreoffice.org/download/appimage/ Piotr, please try retest as Buovjaga suggested in Comment 8 Dear Piotr Dobrogost, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping Closing as it seems impossible to establish what's wrong although ~/.config/libreoffice/4 seems to be perfectly normal. |