Bug 146528

Summary:	not recognizing scroll from logitech trackball marble (T-BC21) viewing
Product:	LibreOffice	Reporter:	Rich Little <richllittle>
Component:	LibreOffice	Assignee:	Not Assigned <libreoffice-bugs>
Status:	RESOLVED INSUFFICIENTDATA
Severity:	normal	CC:	dgp-mail, stephane.guillou
Priority:	medium
Version:	7.2.4.1 release
Hardware:	All
OS:	Windows (All)
URL:	https://ask.libreoffice.org/t/why-wont-logitec-marble-scroll-documents/59856
See Also:	https://bugs.documentfoundation.org/show_bug.cgi?id=158914
Whiteboard:
Crash report or crash signature:		Regression By:
Attachments:	libre info

Description Rich Little 2022-01-02 18:29:53 UTC

Description:
in a doc, pdf or spreadsheet, but does in open.
on windows 10, latest libreoffice.
scroll works in file explorer, etc.

Steps to Reproduce:
1.Open rtf or doc in writer
2.click universal scroll button on trackball
3.attempt to scroll

Actual Results:
does nothing

Expected Results:
scroll up/down in text


Reproducible: Always


User Profile Reset: Yes


OpenGL enabled: Yes

Additional Info:
also happens in calc, etc.

Comment 1 Rich Little 2022-01-02 18:31:37 UTC

Created attachment 177249 [details]
libre info

problem on other computer, so info in jpg

Comment 2 Stéphane Guillou (stragu) 2023-10-06 21:18:22 UTC

Looks like others have the same issue: https://ask.libreoffice.org/t/why-wont-logitec-marble-scroll-documents/59856
Do you still experience this in the latest version of Libreoffice?
What software do you use to manage this device / it's drivers ? Is it up to date too?

Comment 3 QA Administrators 2024-04-04 03:15:35 UTC Comment hidden (obsolete)

Dear Rich Little,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.
 
Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping

Comment 4 QA Administrators 2024-05-05 03:16:55 UTC

Dear Rich Little,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp