Summary: | UI corruption while using hardware acceleration on GTX 970 | ||
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Product: | LibreOffice | Reporter: | ggtylerr_contact |
Component: | UI | Assignee: | Not Assigned <libreoffice-bugs> |
Status: | RESOLVED INSUFFICIENTDATA | ||
Severity: | normal | CC: | serval2412, vsfoote |
Priority: | medium | ||
Version: | 7.1.4.2 release | ||
Hardware: | x86-64 (AMD64) | ||
OS: | Windows (All) | ||
Whiteboard: | |||
Crash report or crash signature: | Regression By: | ||
Bug Depends on: | |||
Bug Blocks: | 129062 |
Description
ggtylerr_contact
2021-07-23 09:34:01 UTC
OpenGL is gone, rendering is either by CPU or using Skia libs. Skia has two modes--Vulkan (the OpenGL 3D vector rendering replacement), or Raster CPU rendering has two modes--GDI or CPU controlled Hardware Acceleration. I would suspect your issue is with Skia Vulkan rendering, the nVidia GPUs have had issues. Please use the Tools -> Options -> View panel to set 'Use Skia for all rendering' with the 'Force Skia software rendering' unchecked. The will enable Vulkan rendering--and if the UI is garbled it should force a restart and the 'Force Skia software rendering' will be set on next launch. You can tell if Skia 'Vulkan' or 'Raster' mode is active from the Help -> About dialog. If Skia is disabled, the About will show 'default' for UI Render: Since Vulkan support for your nVida GTX 970 based GPU is probably the issue (and needs to be deny-listed) please provide the Vulkan driver details. Either from the skia.log in %APPDATA\LibreOffice\4\cache or with a 3rd party app [1]. And, please confirm if the UI is well composed working in Skia Raster mode. =-ref-= [1] http://www.realtech-vr.com/home/glview In addition to what V Stuart indicated, here's a link which may help: https://wiki.documentfoundation.org/QA/FirstSteps#Graphics-related_issues_.28Skia.29 Dear ggtylerr_contact, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping Dear ggtylerr_contact, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp |