Bug 118933

Summary:	Crash on changing chart y-axis parameters in the 'Scale' tab
Product:	LibreOffice	Reporter:	t.baumann
Component:	Chart	Assignee:	Not Assigned <libreoffice-bugs>
Status:	RESOLVED INSUFFICIENTDATA
Severity:	normal	CC:	xiscofauli
Priority:	medium
Version:	5.1.6.2 release
Hardware:	x86-64 (AMD64)
OS:	Linux (All)
Whiteboard:
Crash report or crash signature:		Regression By:
Bug Depends on:
Bug Blocks:	90486

Description t.baumann 2018-07-25 12:33:43 UTC

Description:
Crash on changing chart y-axis parameters in the 'Scale' tab.

OS: Linux Mint 18.3

Steps to Reproduce:
1. Get some data, make a chart of it. I used X-Y (Scatter) Points Only.
2. I made two charts from the same data, one with logarithmic scale on both axis and one with normale scale on both axis. I double clicked on the y-Axis and modified the parameters 'Minimum' 'Maximum', 'Major interval' and 'Minor interval count'. I switched between automatic and manual setting of these parameters and set some custom ones.
3. Most times, LO crashed after applying these new settings in the 'Scale' tab of y-axis. I have not tried x-axis intensively.

Actual Results:
Crash after clicking 'OK' or pressing enter. Crash to document recovery which is not displayed correctly. Only the header of the document recovery window is displayed, the rest of the windows is grey.

Expected Results:
Settings should be applied obviously.


Reproducible: Sometimes


User Profile Reset: No



Additional Info:
Version: 5.1.6.2
Build ID: 1:5.1.6~rc2-0ubuntu1~xenial3
CPU Threads: 4; OS Version: Linux 4.15; UI Render: default; 
Locale: de-DE (en_GB.UTF-8); Calc: group

Comment 1 Xisco Faulí 2018-07-25 13:25:49 UTC

Thank you for reporting the bug.
it seems you're using an old version of LibreOffice.
Could you please try to reproduce it with the latest version of LibreOffice
from https://www.libreoffice.org/download/libreoffice-fresh/ ?
I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the bug is still present in the latest version.

Comment 2 QA Administrators 2019-09-17 02:48:20 UTC Comment hidden (obsolete)

Dear t.baumann,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.
 
Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping

Comment 3 QA Administrators 2019-10-18 02:41:50 UTC

Dear t.baumann,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp