*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files\LibreOfficeDev 7\program\swlo.dll - swlo!IDocumentMarkAccess::IsLegalPaMForCrossRefHeadingBookmark+0x2681: 00007ffc`3ff78251 488b02 mov rax,qword ptr [rdx] ds:00000000`00000000=???????????????? 0:000> !analyze -v ******************************************************************************* * * * Exception Analysis * * * ******************************************************************************* *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files\LibreOfficeDev 7\program\mergedlo.dll - *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files\LibreOfficeDev 7\program\vclplug_winlo.dll - *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files\LibreOfficeDev 7\program\soffice.bin - *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files\LibreOfficeDev 7\program\sal3.dll - *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files\LibreOfficeDev 7\program\salhelper3MSC.dll - *** ERROR: Module load completed but symbols could not be loaded for C:\Program Files\ESET\ESET Security\ebehmoni.dll *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files\LibreOfficeDev 7\program\updchklo.dll - *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files\LibreOfficeDev 7\program\cppuhelper3MSC.dll - GetUrlPageData2 (WinHttp) failed: 12002. KEY_VALUES_STRING: 1 STACKHASH_ANALYSIS: 1 TIMELINE_ANALYSIS: 1 Timeline: !analyze.Start Name: Time: 2021-11-10T16:29:59.828Z Diff: 2171 mSec Timeline: Dump.Current Name: Time: 2021-11-10T16:30:02.0Z Diff: 0 mSec Timeline: Process.Start Name: Time: 2021-11-10T16:29:23.0Z Diff: 39000 mSec Timeline: OS.Boot Name: Time: 2021-11-10T09:14:48.0Z Diff: 26114000 mSec DUMP_CLASS: 2 DUMP_QUALIFIER: 0 FAULTING_IP: swlo!IDocumentMarkAccess::IsLegalPaMForCrossRefHeadingBookmark+2681 00007ffc`3ff78251 488b02 mov rax,qword ptr [rdx] EXCEPTION_RECORD: (.exr -1) ExceptionAddress: 00007ffc3ff78251 (swlo!IDocumentMarkAccess::IsLegalPaMForCrossRefHeadingBookmark+0x0000000000002681) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 0000000000000000 Parameter[1]: 0000000000000000 Attempt to read from address 0000000000000000 FAULTING_THREAD: 00000bb4 DEFAULT_BUCKET_ID: NULL_POINTER_READ FOLLOWUP_IP: swlo!IDocumentMarkAccess::IsLegalPaMForCrossRefHeadingBookmark+2681 00007ffc`3ff78251 488b02 mov rax,qword ptr [rdx] READ_ADDRESS: 0000000000000000 ERROR_CODE: (NTSTATUS) 0xc0000005 - De instructie op 0x%08lx verwijst naar geheugen op 0x%08lx. Een lees- of schrijfbewerking op het geheugen is mislukt: %s. EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - De instructie op 0x%08lx verwijst naar geheugen op 0x%08lx. Een lees- of schrijfbewerking op het geheugen is mislukt: %s. EXCEPTION_CODE_STR: c0000005 EXCEPTION_PARAMETER1: 0000000000000000 EXCEPTION_PARAMETER2: 0000000000000000 WATSON_BKT_PROCSTAMP: 618882cd WATSON_BKT_PROCVER: 7.3.0.0 PROCESS_VER_PRODUCT: LibreOffice WATSON_BKT_MODULE: swlo.dll WATSON_BKT_MODSTAMP: 6188840b WATSON_BKT_MODOFFSET: 158251 WATSON_BKT_MODVER: 7.3.0.0 MODULE_VER_PRODUCT: LibreOffice BUILD_VERSION_STRING: 9600.19263.amd64fre.winblue_ltsb_escrow.190108-1700 MODLIST_WITH_TSCHKSUM_HASH: 306d2a0bdae6b766847f3851e17b9fb3a2c2965f MODLIST_SHA1_HASH: 4eb65462d2fd80d26f8934b5a8ddf85ef3164619 NTGLOBALFLAG: 40000000 PROCESS_BAM_CURRENT_THROTTLED: 0 PROCESS_BAM_PREVIOUS_THROTTLED: 0 APPLICATION_VERIFIER_FLAGS: 0 PRODUCT_TYPE: 1 SUITE_MASK: 272 DUMP_TYPE: fe PROCESS_NAME: unknown ANALYSIS_SESSION_HOST: XC ANALYSIS_SESSION_TIME: 11-10-2021 17:29:59.0828 ANALYSIS_VERSION: 10.0.17763.132 amd64fre THREAD_ATTRIBUTES: OS_LOCALE: NLD BUGCHECK_STR: APPLICATION_FAULT_NULL_POINTER_READ_INVALID_POINTER_READ PRIMARY_PROBLEM_CLASS: APPLICATION_FAULT PROBLEM_CLASSES: ID: [0n313] Type: [@ACCESS_VIOLATION] Class: Addendum Scope: BUCKET_ID Name: Omit Data: Omit PID: [Unspecified] TID: [0xbb4] Frame: [0] : swlo!IDocumentMarkAccess::IsLegalPaMForCrossRefHeadingBookmark ID: [0n285] Type: [INVALID_POINTER_READ] Class: Primary Scope: BUCKET_ID Name: Add Data: Omit PID: [Unspecified] TID: [0xbb4] Frame: [0] : swlo!IDocumentMarkAccess::IsLegalPaMForCrossRefHeadingBookmark ID: [0n300] Type: [NULL_POINTER_READ] Class: Primary Scope: DEFAULT_BUCKET_ID (Failure Bucket ID prefix) BUCKET_ID Name: Add Data: Omit PID: [0xaf0] TID: [0xbb4] Frame: [0] : swlo!IDocumentMarkAccess::IsLegalPaMForCrossRefHeadingBookmark LAST_CONTROL_TRANSFER: from 00007ffc4004574b to 00007ffc3ff78251 STACK_TEXT: 000000e4`279cc890 00007ffc`4004574b : 000000e4`279cc9e8 00000000`00000009 00000000`00000009 00000000`00000000 : swlo!IDocumentMarkAccess::IsLegalPaMForCrossRefHeadingBookmark+0x2681 000000e4`279cc900 00007ffc`400560a0 : 000000e4`279cd9a0 000000e4`279ccb60 000000e4`279cd9b8 000000e4`2fc39f88 : swlo!SwDocShell::GetUpdateDocMode+0x8e7b 000000e4`279ccae0 00007ffc`4005e2e0 : 000000e4`2caf06d0 000000e4`2cd59360 000000e4`279cceb8 00000000`ffffffff : swlo!SwDocShell::GetUpdateDocMode+0x197d0 000000e4`279ccdc0 00007ffc`4005be87 : 000000e4`2caf06d0 000000e4`279cd9a0 000000e4`2d04da10 00000000`00000000 : swlo!SwDocShell::GetUpdateDocMode+0x21a10 000000e4`279cd210 00007ffc`4004e311 : 000000e4`2caf06d0 000000e4`279cd9a0 000000e4`279cd9a0 00000000`00000000 : swlo!SwDocShell::GetUpdateDocMode+0x1f5b7 000000e4`279cd490 00007ffc`40214aa2 : 000000e4`2caf06d0 000000e4`00000030 000000e4`2cd58fb0 000000e4`2f22fae0 : swlo!SwDocShell::GetUpdateDocMode+0x11a41 000000e4`279cd510 00007ffc`4089d692 : 000000e4`3e0a7401 000000e4`2cd58fb0 000000e4`3e0a7400 000000e4`2cf3aed0 : swlo!SwFEShell::Paste+0x1652 000000e4`279cdb00 00007ffc`40894f93 : 000000e4`2faf5620 000000e4`279cdf00 000000e4`279cdf60 000000e4`00000000 : swlo!SwTransferable::PrivatePaste+0x572 000000e4`279cdba0 00007ffc`40894c5a : 00000000`00000023 00000000`00000000 00000000`00000023 00000000`0000000d : swlo!SwTransferable::PasteData+0x303 000000e4`279cdd50 00007ffc`409572de : 000000e4`3e562310 000000e4`3e565d80 00000000`00000000 00007ffc`7a56c300 : swlo!SwTransferable::Paste+0xe3a 000000e4`279cdf00 00007ffc`7b5e6639 : 000000e4`2d17db30 000000e4`2d17db38 00000000`00000000 000000e4`2d17dbf0 : swlo!SwBaseShell::ExecClpbrd+0x6ee 000000e4`279ce080 00007ffc`7b5e890c : 000000e4`3e0af960 00000000`00000000 00000000`00000001 000000e4`279ce408 : mergedlo!SfxDispatcher::Call_Impl+0x279 000000e4`279ce140 00007ffc`7b5de7e5 : 000000e4`3e565ba0 000000e4`2d17dba0 000000e4`279ce408 000000e4`2cc6eba0 : mergedlo!SfxDispatcher::Execute_+0xec 000000e4`279ce190 00007ffc`7b636bb7 : 000000e4`2d17dba0 000000e4`2d17dba0 000000e4`279ce350 000000e4`3e051200 : mergedlo!SfxBindings::Execute_Impl+0x475 000000e4`279ce250 00007ffc`7b634677 : 000000e4`279ce520 000000e4`3e139fd0 000000e4`279ce560 000000e4`3e3f9088 : mergedlo!SvxCharView::SetHasInsert+0x33f7 000000e4`279ce4e0 00007ffc`7bb9ebf7 : 00000000`00000000 000000e4`3e139fd0 000000e4`279ce6e0 00000000`00000000 : mergedlo!SvxCharView::SetHasInsert+0xeb7 000000e4`279ce590 00007ffc`7c8be22c : 000000e4`3e139fd0 00007ffc`8178f038 000000e4`3e139ff8 00000000`00000001 : mergedlo!svt::AcceleratorExecute::impl_ts_getURLParser+0x557 000000e4`279ce5e0 00007ffc`7ced954c : 4d415453`454d4954 00000000`00000482 000000e4`29980120 4d415453`454d4954 : mergedlo!vcl::Window::ImplAsyncFocusHdl+0x252c 000000e4`279ce900 00007ffc`51848ef7 : 00000000`00000482 000000e4`279cea30 00000000`00000000 000000e4`27bd7c30 : mergedlo!SalFrame::CallCallback+0x1c 000000e4`279ce930 00007ffc`518495ed : 000000e4`2cb19fe0 000000e4`2cb19fe0 00000000`15df0de9 00000000`00000000 : vclplug_winlo!dtrans_CWinClipboard_get_implementation+0x46a87 000000e4`279ceb70 00007ffc`8c2f24fd : 00000000`00100f0c 00000000`00000482 00000000`00000000 000000e4`2d13d350 : vclplug_winlo!dtrans_CWinClipboard_get_implementation+0x4717d 000000e4`279cec00 00007ffc`8c2f2357 : 000000e4`281c3d40 000000e4`279cedd0 00000000`00100f0c 00000000`00000000 : USER32!UserCallWinProcCheckWow+0x149 000000e4`279cecd0 00007ffc`517d2276 : 00007ffc`8e750750 000000e4`279cedd0 000000e4`2c82e3b0 00007ffc`8c2f2724 : USER32!DispatchMessageWorker+0x1a7 000000e4`279ced50 00007ffc`517d24e7 : 00000000`00000000 000000e4`279ceea0 000000e4`2c82e3b0 00000000`00000001 : vclplug_winlo!create_SalInstance+0x546 000000e4`279ceda0 00007ffc`517d2881 : 00000000`00000001 00000000`00000000 4d415453`454d4954 00007ffc`517d280a : vclplug_winlo!create_SalInstance+0x7b7 000000e4`279cef20 00007ffc`7ccc0206 : 00007ffc`00000001 00007ffc`7f533d80 000000e4`279cf050 00000000`00000000 : vclplug_winlo!create_SalInstance+0xb51 000000e4`279cef50 00007ffc`7ccbfef9 : 000000e4`27bd67e0 000000e4`27bc1380 00007ffc`7f533d80 00000000`01a6bb40 : mergedlo!Application::Execute+0x476 000000e4`279cf0f0 00007ffc`7b8dc21a : 000000e4`00000000 000000e4`2cfa9340 000000e4`279cf250 000000e4`2d0ad490 : mergedlo!Application::Execute+0x169 000000e4`279cf150 00007ffc`7cccfd2d : 00007ffc`7f518770 00007ffc`7f518770 00000000`00000000 00007ffc`7f533d80 : mergedlo!cppu::WeakImplHelper::acquire+0xafca 000000e4`279cf880 00007ffc`7b9011a7 : 000000e4`00000000 000000e4`27c2dc70 00007ffc`7f518770 000000e4`27c2dc70 : mergedlo!ImplSVMain+0xdd 000000e4`279cf8d0 00007ff6`fb43101b : 000000e4`29959ef0 000000e4`27c2dc70 000000e4`279cf980 00007ff6`fb43100c : mergedlo!soffice_main+0x407 000000e4`279cf9e0 00007ff6`fb4312d8 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : soffice!main+0x1b 000000e4`279cfa10 00007ffc`8d9b13d2 : 00007ff6`fb4313d8 00007ff6`fae5f000 00000000`00000000 00000000`00000000 : soffice!main+0x2d8 000000e4`279cfa50 00007ffc`8e6d54f4 : 00007ffc`8d9b13b0 00000000`00000000 00000000`00000000 00000000`00000000 : KERNEL32!BaseThreadInitThunk+0x22 000000e4`279cfa80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x34 STACK_COMMAND: ~0s ; .cxr ; kb THREAD_SHA1_HASH_MOD_FUNC: 53c64be23871a92e7163f49c00ac9627059a99cf THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 9c8c79074775bc7252037fb53fa73afd8374eca6 THREAD_SHA1_HASH_MOD: 58df6ee9ad6a501361d19419301f791321e24129 FAULT_INSTR_CODE: 48028b48 SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: swlo!IDocumentMarkAccess::IsLegalPaMForCrossRefHeadingBookmark+2681 FOLLOWUP_NAME: MachineOwner MODULE_NAME: swlo IMAGE_NAME: swlo.dll DEBUG_FLR_IMAGE_TIMESTAMP: 6188840b FAILURE_BUCKET_ID: NULL_POINTER_READ_c0000005_swlo.dll!IDocumentMarkAccess::IsLegalPaMForCrossRefHeadingBookmark BUCKET_ID: APPLICATION_FAULT_NULL_POINTER_READ_INVALID_POINTER_READ_swlo!IDocumentMarkAccess::IsLegalPaMForCrossRefHeadingBookmark+2681 FAILURE_EXCEPTION_CODE: c0000005 FAILURE_IMAGE_NAME: swlo.dll BUCKET_ID_IMAGE_STR: swlo.dll FAILURE_MODULE_NAME: swlo BUCKET_ID_MODULE_STR: swlo FAILURE_FUNCTION_NAME: IDocumentMarkAccess::IsLegalPaMForCrossRefHeadingBookmark BUCKET_ID_FUNCTION_STR: IDocumentMarkAccess::IsLegalPaMForCrossRefHeadingBookmark BUCKET_ID_OFFSET: 2681 BUCKET_ID_MODTIMEDATESTAMP: 6188840b BUCKET_ID_MODCHECKSUM: 1530b1d BUCKET_ID_MODVER_STR: 7.3.0.0 BUCKET_ID_PREFIX_STR: APPLICATION_FAULT_NULL_POINTER_READ_INVALID_POINTER_READ_ FAILURE_PROBLEM_CLASS: APPLICATION_FAULT FAILURE_SYMBOL_NAME: swlo.dll!IDocumentMarkAccess::IsLegalPaMForCrossRefHeadingBookmark WATSON_STAGEONE_URL: http://watson.microsoft.com/StageOne/unknown/7.3.0.0/618882cd/swlo.dll/7.3.0.0/6188840b/c0000005/00158251.htm?Retriage=1 TARGET_TIME: 2021-11-10T16:30:34.000Z OSBUILD: 9600 OSSERVICEPACK: 17415 SERVICEPACK_NUMBER: 0 OS_REVISION: 0 OSPLATFORM_TYPE: x64 OSNAME: Windows 8.1 OSEDITION: Windows 8.1 WinNt SingleUserTS USER_LCID: 0 OSBUILD_TIMESTAMP: 2014-10-29 03:45:30 BUILDDATESTAMP_STR: 190108-1700 BUILDLAB_STR: winblue_ltsb_escrow BUILDOSVER_STR: 6.3.9600.19263.amd64fre.winblue_ltsb_escrow.190108-1700 ANALYSIS_SESSION_ELAPSED_TIME: d899 ANALYSIS_SOURCE: UM FAILURE_ID_HASH_STRING: um:null_pointer_read_c0000005_swlo.dll!idocumentmarkaccess::islegalpamforcrossrefheadingbookmark FAILURE_ID_HASH: {2ba1f1cd-8d52-eff6-6eba-27678277a48c} Followup: MachineOwner ---------