******************************************************************************* * * * Exception Analysis * * * ******************************************************************************* *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files (x86)\LibreOfficeDev 6\program\mergedlo.dll - *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files (x86)\LibreOfficeDev 6\program\vclplug_winlo.dll - *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files (x86)\LibreOfficeDev 6\program\soffice.bin - *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files (x86)\LibreOfficeDev 6\program\sal3.dll - *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files (x86)\LibreOfficeDev 6\program\salhelper3MSC.dll - *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files (x86)\LibreOfficeDev 6\program\sysdtrans.dll - GetUrlPageData2 (WinHttp) failed: 12002. DUMP_CLASS: 2 DUMP_QUALIFIER: 0 FAULTING_IP: swlo!SwFlyFrame::getIDocumentDrawModelAccess+5c9a 6b540d6a 8b5744 mov edx,dword ptr [edi+44h] EXCEPTION_RECORD: (.exr -1) ExceptionAddress: 6b540d6a (swlo!SwFlyFrame::getIDocumentDrawModelAccess+0x00005c9a) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 00000000 Parameter[1]: 00000044 Attempt to read from address 00000044 FAULTING_THREAD: 00000474 PROCESS_NAME: soffice.bin ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s. EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s. EXCEPTION_CODE_STR: c0000005 EXCEPTION_PARAMETER1: 00000000 EXCEPTION_PARAMETER2: 00000044 FOLLOWUP_IP: swlo!SwFlyFrame::getIDocumentDrawModelAccess+5c9a 6b540d6a 8b5744 mov edx,dword ptr [edi+44h] READ_ADDRESS: 00000044 WATSON_BKT_PROCSTAMP: 5ce0b804 WATSON_BKT_PROCVER: 6.3.0.0 PROCESS_VER_PRODUCT: LibreOffice WATSON_BKT_MODULE: swlo.dll WATSON_BKT_MODSTAMP: 5ce0b915 WATSON_BKT_MODOFFSET: 360d6a WATSON_BKT_MODVER: 6.3.0.0 MODULE_VER_PRODUCT: LibreOffice BUILD_VERSION_STRING: 10.0.17763.475 (WinBuild.160101.0800) MODLIST_WITH_TSCHKSUM_HASH: 5618ed9e695b7be13d0bd96e459d69d4824c79de MODLIST_SHA1_HASH: 4052329f64d676dc0d71814715be4d346feb832d NTGLOBALFLAG: 0 APPLICATION_VERIFIER_FLAGS: 0 PRODUCT_TYPE: 1 SUITE_MASK: 272 ANALYSIS_SESSION_HOST: DESKTOP-DDSIBJ2 ANALYSIS_SESSION_TIME: 05-19-2019 16:58:02.0242 ANALYSIS_VERSION: 10.0.14321.1024 x86fre THREAD_ATTRIBUTES: OS_LOCALE: FIN PROBLEM_CLASSES: NULL_CLASS_PTR_READ Tid [0x474] Frame [0x00]: swlo!SwFlyFrame::getIDocumentDrawModelAccess AFTER_CALL Tid [0x474] Frame [0x00]: swlo!SwFlyFrame::getIDocumentDrawModelAccess Failure Bucketing BUGCHECK_STR: NULL_CLASS_PTR_READ_AFTER_CALL DEFAULT_BUCKET_ID: NULL_CLASS_PTR_READ_AFTER_CALL LAST_CONTROL_TRANSFER: from 6b549ea0 to 6b540d6a STACK_TEXT: WARNING: Stack unwind information not available. Following frames may be wrong. 018cf010 6b549ea0 12977d28 12a13af0 12977801 swlo!SwFlyFrame::getIDocumentDrawModelAccess+0x5c9a 018cf02c 6b548ca4 00000000 12977800 12977800 swlo!SwContact::ObjAnchoredAtFly+0x18c0 018cf044 6b53a43c 12977800 12a11780 12977800 swlo!SwContact::ObjAnchoredAtFly+0x6c4 018cf060 6b537900 12978988 12977800 12977870 swlo!SwFlyFrame::UnchainFrames+0x4c 018cf084 6b540096 12a11198 6b595961 12977870 swlo!SwFlyFrame::DestroyImpl+0x90 018cf0a0 6b595975 033be190 0333c9a0 033be190 swlo!SwFlyFrame::getIDocumentDrawModelAccess+0x4fc6 018cf0cc 6b5959ef 033be190 00000000 00000003 swlo!SwLayoutFrame::DestroyImpl+0xd5 018cf0f8 6b56ae47 03396108 033be190 03396108 swlo!SwLayoutFrame::DestroyImpl+0x14f 018cf12c 6b5959ef 03396108 0334cd78 00000000 swlo!SwFrame::CheckPageDescs+0x11e7 018cf158 6b5646da 703af8b5 08737568 03396108 swlo!SwLayoutFrame::DestroyImpl+0x14f 018cf180 6b595716 0865f7d8 018cf1a8 6b85d94a swlo!legacy::SwFormatVert::Store+0x34ba 018cf18c 6b85d94a 03396108 703af89d 018cf1f4 swlo!SwFrame::DestroyFrame+0x16 018cf1a8 6b85cf0f 703afb35 00000000 08737568 swlo!SwViewOption::SetFormView+0xca 018cf200 6b28743c 703afb11 00000000 08737568 swlo!SwViewShell::~SwViewShell+0x3af 018cf224 6bba41c6 703afb79 70c759f0 08737568 swlo!SwCursorShell::~SwCursorShell+0x22c 018cf24c 6bba42e8 703afb45 70c759f0 032d9ed0 swlo!SwWrtShell::~SwWrtShell+0xb6 018cf270 6bafb761 00000001 703afb99 0337ce18 swlo!SwWrtShell::~SwWrtShell+0x1d8 018cf2ac 6bafbe58 703afbe5 0337ce18 03229578 swlo!SwView::~SwView+0x301 018cf2d0 6ff2bc07 00000001 c39dc045 0337ce18 swlo!SwView::~SwView+0x9f8 018cf30c 6ff2327a c39dc075 129739f8 0337ce18 mergedlo!SfxViewFrame::ReleaseObjectShell_Impl+0x97 018cf33c 6ff237f7 c39dc029 129739f8 0337ce18 mergedlo!SfxViewFrame::~SfxViewFrame+0x6a 018cf360 6ff25401 00000001 c39dc0c1 08664f58 mergedlo!SfxViewFrameItem::operator==+0x287 018cf388 6ff0762e 03150348 033bd14c 6ff1cfd5 mergedlo!SfxViewFrame::Close+0xa1 018cf400 6f8ed59f 033bd14c c39dc71d 7376f8c0 mergedlo!SfxFrame::DoClose_Impl+0x2e 018cf454 6f85f8f0 07fa1780 018cf498 018cf4a4 mergedlo!com_sun_star_comp_framework_Desktop_get_implementation+0xd28f 018cf4b8 6f85f2b8 c39dc689 12bc10b0 00000013 mergedlo!com_sun_star_comp_framework_ModuleAcceleratorConfiguration_get_implementation+0xeb80 018cf5c0 6f85dcde 00000000 018cf5dc 70e6609a mergedlo!com_sun_star_comp_framework_ModuleAcceleratorConfiguration_get_implementation+0xe548 018cf5cc 70e6609a 129981a8 00000000 018cf67c mergedlo!com_sun_star_comp_framework_ModuleAcceleratorConfiguration_get_implementation+0xcf6e 018cf5dc 70bba980 129a3af0 00000000 c39dc535 mergedlo!vcl::EventPoster::LinkStubDoEvent_Impl+0x1a 018cf67c 70f8c3f5 0819ce30 00000013 12bc10b0 mergedlo!FloatingWindow::ImplSetMouseDown+0xb50 018cf690 6e63589d 00000013 12bc10b0 3ec71f1c mergedlo!SalFrame::CallCallback+0x15 018cf78c 6e63610d 0051047c 00000482 00000000 vclplug_winlo!create_SalInstance+0x3c0dd 018cf7d8 76d2635b 0051047c 00000482 00000000 vclplug_winlo!create_SalInstance+0x3c94d 018cf804 76d1729c 6e6360b0 0051047c 00000482 USER32!_InternalCallWinProc+0x2b 018cf8e8 76d163db 6e6360b0 00000000 00000482 USER32!UserCallWinProcCheckWow+0x3ac 018cf95c 76d161b0 c39dca25 018cf9a8 6e5f6a71 USER32!DispatchMessageWorker+0x21b 018cf968 6e5f6a71 018cf980 0021d520 00000001 USER32!DispatchMessageW+0x10 018cf9a8 6e5f6700 00000001 00000000 3ec71148 vclplug_winlo!Point::toPair+0xaac1 018cf9d8 70eab8c8 00000001 00000000 c39dc959 vclplug_winlo!Point::toPair+0xa750 018cfa10 6ff472be c39dc83d 72461678 724307b8 mergedlo!Application::Execute+0x158 018cfb74 70eb951f c39dc8e9 0017b080 724307b8 mergedlo!sfx2::SvBaseLink::setStreamToLoadFrom+0x58ee 018cfba0 6ff65dc4 c39dcfb5 75cd30d0 718d9930 mergedlo!ImplSVMain+0x6f 018cfcfc 00e71049 75cd30d0 018cfd50 00e71241 mergedlo!soffice_main+0x1b4 018cfd08 00e71241 00000002 0017b080 0017dd38 soffice!main+0x19 018cfd50 76ea0419 0097b000 76ea0400 018cfdbc soffice!main+0x211 018cfd60 77df662d 0097b000 6e850386 00000000 KERNEL32!BaseThreadInitThunk+0x19 018cfdbc 77df65fd ffffffff 77e151de 00000000 ntdll!__RtlUserThreadStart+0x2f 018cfdcc 00000000 00e71326 0097b000 00000000 ntdll!_RtlUserThreadStart+0x1b THREAD_SHA1_HASH_MOD_FUNC: ae9c0d05f1cbc1d767caca2b057879fe7acabc19 THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 11149e6b523bbffeced7747c27568561a5cc6254 THREAD_SHA1_HASH_MOD: 295e658d235c722f5307eeaee01d4f9438633564 FAULT_INSTR_CODE: 8b44578b SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: swlo!SwFlyFrame::getIDocumentDrawModelAccess+5c9a FOLLOWUP_NAME: MachineOwner MODULE_NAME: swlo IMAGE_NAME: swlo.dll DEBUG_FLR_IMAGE_TIMESTAMP: 5ce0b915 STACK_COMMAND: ~0s ; kb BUCKET_ID: NULL_CLASS_PTR_READ_AFTER_CALL_swlo!SwFlyFrame::getIDocumentDrawModelAccess+5c9a PRIMARY_PROBLEM_CLASS: NULL_CLASS_PTR_READ_AFTER_CALL_swlo!SwFlyFrame::getIDocumentDrawModelAccess+5c9a FAILURE_EXCEPTION_CODE: c0000005 FAILURE_IMAGE_NAME: swlo.dll BUCKET_ID_IMAGE_STR: swlo.dll FAILURE_MODULE_NAME: swlo BUCKET_ID_MODULE_STR: swlo FAILURE_FUNCTION_NAME: SwFlyFrame::getIDocumentDrawModelAccess BUCKET_ID_FUNCTION_STR: SwFlyFrame::getIDocumentDrawModelAccess BUCKET_ID_OFFSET: 5c9a BUCKET_ID_MODTIMEDATESTAMP: 5ce0b915 BUCKET_ID_MODCHECKSUM: ea56e0 BUCKET_ID_MODVER_STR: 6.3.0.0 BUCKET_ID_PREFIX_STR: NULL_CLASS_PTR_READ_AFTER_CALL_ FAILURE_PROBLEM_CLASS: NULL_CLASS_PTR_READ_AFTER_CALL FAILURE_SYMBOL_NAME: swlo.dll!SwFlyFrame::getIDocumentDrawModelAccess FAILURE_BUCKET_ID: NULL_CLASS_PTR_READ_AFTER_CALL_c0000005_swlo.dll!SwFlyFrame::getIDocumentDrawModelAccess WATSON_STAGEONE_URL: http://watson.microsoft.com/StageOne/soffice.bin/6.3.0.0/5ce0b804/swlo.dll/6.3.0.0/5ce0b915/c0000005/00360d6a.htm?Retriage=1 TARGET_TIME: 2019-05-19T13:59:31.000Z OSBUILD: 17763 OSSERVICEPACK: 475 SERVICEPACK_NUMBER: 0 OS_REVISION: 0 OSPLATFORM_TYPE: x86 OSNAME: Windows 10 OSEDITION: Windows 10 WinNt SingleUserTS USER_LCID: 0 OSBUILD_TIMESTAMP: unknown_date BUILDDATESTAMP_STR: 160101.0800 BUILDLAB_STR: WinBuild BUILDOSVER_STR: 10.0.17763.475 ANALYSIS_SESSION_ELAPSED_TIME: 1afc7 ANALYSIS_SOURCE: UM FAILURE_ID_HASH_STRING: um:null_class_ptr_read_after_call_c0000005_swlo.dll!swflyframe::getidocumentdrawmodelaccess FAILURE_ID_HASH: {0acd148c-a7a8-79b6-eb4c-efd07843a237} Followup: MachineOwner ---------